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Posted By: Nicole Jenet | April 6, 2010 | 14 comments

For some extra cash over the past four years of school, I worked as a hostess at a few different restaurants. Between dealing with the wait-staff and people coming in to eat, I came to the conclusion that everyone should have to work at a restaurant at least once in their life. No matter whether it’s a Zagat-rated Philadelphia restaurant, or a bar known for its nachos and beer by college students, diners always come in with expectations and attitudes that usually end up punishing the restaurant staff.

A common misconception is that the people working at the restaurants want to be there. No, they don’t. And no, they don’t particularly want to wait on you. They just want you to tip them well. No waiter actually walks into the restaurant before the dinner bell rings and thinks “I’m livin’ the dream.” They’re thinking “I hope it’s busy so I make a lot of tips” or “I hope it’s dead so I get cut early.”

Another common misconception is that the waiters have complete control over the food coming out of the kitchen. Chances are very good that when you requested to have the dressing on the side, they made note of that when sending it back to the kitchen. But when your salad comes out with the dressing on it and possibly more on the side, it is not your waiter’s fault. They are covering a number of tables and it simply isn’t their top priority to remember exactly how you wanted your food prepared after they put it in the system. Diners get pissy and annoyed when something they ordered comes out wrong, rightfully so. They’re hungry and they made sure that they were clear when they ordered. BUT don’t yell at your waiter, because they didn’t make your food.

When a host or hostess seats you, stay there. He/she did not seat you there because it’s the worse table in the place and she/he did not like you. You were seated there for a few reasons: 1. The table was cleared and clean, 2. The host or hostess needed to seat you in that section to keep it even between the wait staff, and 3. Because they didn’t want you to wait for a different table. As a hostess myself, I never want you to wait because I don’t want you breathing down my neck, or getting frustrated about the wait. If a host or hostess did want you to wait, he or she is probably self-loathing.

On the topic of waiting, you, as a “guest” or “diner,” might just have to wait for a table. If you come in for dinner at 6:30 on a Saturday night, assume that you’re going to have to wait. Why? Because everyone else decided to come in at the time too. Don’t get annoyed with the host or hostess because, like I said before, they don’t want you to wait either. A host or hostess cannot really do much to help turn over tables beyond helping to clear them. No one is going to ask someone sitting at a table to hurry up or ask them to move it along. So unless you make reservations (which really doesn’t always mean you won’t have to wait), the only person to be annoyed with for waiting is yourself.

The restaurant staff may not want to be there, but they do want you to be happy. They don’t want you to have to wait for a table, they don’t want you to have to wait an unreasonable amount of time for your food, and they want your food to come out correctly. We want you to be happy because it makes our job easier.

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  1. Jessica Buzzeo

    J.M.B April 10, 2010 at 3:48 pm

    Yea OK OK let’s take a break for a second here.
    Springs… do you not realize that each one of your COMMENTS is lengthier than nicole’s article itself? And there are four of them. Translation: I have LET YOU post 4 of them (being as I moderate what goes up)
    I’ve done my job and allowed you to MORE than get your point across but this is absolutely ridiculous and I really think you need to start paying someone per hour to listen to this.
    Thank you for all of your input. That will be enough.

  2. MF

    MF'er April 10, 2010 at 6:20 am

    “I have learned LOTS more being a customer since I have met my husband in late 2000. My mom cooked when I lived at home at that time so I didn’t go out to eat that often. Now, it’s the total opposite, we go out to eat every single weekend just about, sometimes, 2-3 times a weekend”

    Instead of typing a 62 page report and only managing to cover one topic, why don’t you get off YOUR lazy ass and cook your husband a hot meal??? Did you ever think that maybe he’s tired of driving your ass out to the Old Country Buffett 2-3 times a weekend?

  3. Springs1

    Springs1 April 10, 2010 at 5:17 am

    Nicole Jenet
    “If you, “Springs,” read this article carefully before posting a novel-length complaint about writing orders down, you would have seen that I am/have been a hostess.”

    You talk about what isn’t the server’s fault, so that is why I writing, because you aren’t thinking like a CUSTOMER would that gets their food obviously wrong to their table. You haven’t been a server even as well. So what is your point here?

    “Waiters are human and make mistakes. You never made a mistake”

    First off, you said yourself your server isn’t responsible for “REMEMBERING” if a customer had salad dressing on the side and not on their salad. That means you are saying that a server’s job is not to COMPARE that WRITTEN ORDER WITH THE FOOD. THAT ISN’T A “MISTAKE”, that is PURE LAZINESS NOT TO PUT ***********************EFFORT*************iinto getting OBVIOUS things correctly when your server BRINGS you food and drinks.

    HOW can you call it a “MISTAKE” if you just hand me anything and not VERIFY if it’s the CORRECT ITEM or THE IF THE ITEM IS OBVIOUSLY PREPARED CORRECTLY?

    It’s not, it’s not TRYING your best. It’s not a mistake if you just hand anything to the customer like a fast food restaurant. This isn’t fast food. The servers get PAID from their CUSTOMERS, so it’s almost like the customer is a boss of the server in a way, because they can pay you more or less depending on your performance JUST LIKE A BOSS does.

    “You never made a mistake at the donut shop you worked at?”

    Of course, but at that time, I wasn’t a customer much to fully understand that I should have written every single thing down and I would now if I had to do it over again. Not being a customer much at that time didn’t make me realize how it felt getting the things wrong like I see now with going out to eat so much.

    For example, a couple of times I handed customers in drive-thru the wrong box of donuts. It would have only taken me 2-3 SECONDS to look inside the box, but I was TOO LAZY to do that, so it wasn’t a mistake, but just didn’t feel like doing it. THAT IS WHAT I MEAN BY A MISTAKE. I didn’t make a “MISTAKE” when I did that. I just didn’t feel like opening the box. It was more because drive-thru is supposed to be very fast like fast food, but I should have thought about if that were ME, would I like to be given the wrong box of donuts. NO, I wouldn’t be happy. Also, no incentive to get it right or wrong since literally in over 2yrs, only about 5-10 people tipped through drive-thru. It was rare. Do I feel I deserve a tip for drive-thru? OF COURSE NOT, that’s fast food service, but I wasn’t going to turn down extra money just as anyone wouldn’t.

    “I’m not really sure why you’re so angry”

    Because of attitudes like yours that you feel the server shouldn’t CHECK OVER the food, they should just keep it in their memory and hell with the customer being brought the wrong thing when your server could have EASILY PREVENTED that if your server would have COMPARED their written order(hopefully they wrote it down) to the food.

    You must not be a customer much or a customer that orders complicated orders, because if you were, you’d fully understand getting things time and time again WRONG that was so OBVIOUS to the EYES without TOUCHING A THING, it gets real annoying. It’s not like we are most of the time in a large party even. Usually it’s just me and my husband.

    “nor do I understand why you’re obsessing about writing orders down.”

    Then you have NO WAY to VERIFY the FINAL RESULT that comes out the kitchen for obvious errors that you don’t have to touch the food to notice the mistake or mistakes.

    Also, it is SO IRRITATING and an unnecessary interruption when your server comes back to the table to ask you what you had already said already.

    Once, had that happen at Chili’s. The waiter didn’t write down me nor my husband’s orders. The waiter came back to the table after he had taken our orders to ask “Did you say only lettuce and tomatoes?” I had to correct him by saying “Lettuce and onions only.” Now, I don’t mind if I have to repeat my order while I am still ordering, but DON’T INTERRUPT CONVERSATIONS just because you were TOO LAZY TO WRITE THE ORDER DOWN. That SHOWS and PROVES you don’t CARE IF IT COMES OUT CORRECTLY!! At least TRY to remember what I said by WRITING IT DOWN.

    When I didn’t write down an order, it was usually for one person that sat at the counter, but I should have honestly. I would have prevented the errors that I made(even though they aren’t really mistakes) to not have nearly as many of them if I would have. I shouldn’t have asked again “Did you say cajun or regular fries?” “Did you say cheese?” That wasn’t good and I didn’t know what it was like to be a customer much, because my mom cooked a lot, so if we did eat out, it was usually fast food or for example, a restaurant that was so early in the morning, only a few customers were there, so less chance of getting things wrong. I didn’t have much experience with bad service at the time the boyfriends or guys I dated at the time didn’t have the money to go out to eat a lot, so I didn’t see it from a CUSTOMER’S point of view. Now, if I would work at the donut shop again or as a server, I would ALWAYS write things down now. I see how important it is to get the order right if you can. I am not saying I wouldn’t make mistakes, OF COURSE I WOULD, but I would TRY HARDER than I did back then, that’s for sure. Especially, if I were a server, my MONEY would completely depend on it, unlike the donut shop where I made $6/hr plus tips, so the tips were like a bonus compared to servers. The tip for servers IS their paycheck in a sense.

    “FYI, the articles on Gimme This and That are based on personal opinions and life experiences. If you don’t like my opinion, don’t read it.”

    This is NOT an “OPINION”, it is a FACT that your server is RESPONSIBLE for WHAT THEY BRING YOU IF IT HAS OBVIOUS MISTAKES OR NOT!! WHY do you think they get a TIP? It’s not just to hand you anything the kitchen staff sends out.

    It’s not an opinion. The server is supposed to check over things. There’s no point to a server if you don’t care what you are bringing to the customer. WHY have a server then?

    You don’t have much life experiences as a customer to say that it’s not the server’s responsibility to remember what the customer ordered. If you did, you wouldn’t say such a thing.

    Do you like your food wrong at a restaurant? Wouldn’t you rather it be RIGHT the FIRST TIME AROUND? Be HONEST NOW!!

  4. Nicole Jenet

    Nicole Jenet April 10, 2010 at 4:41 am

    If you, “Springs,” read this article carefully before posting a novel-length complaint about writing orders down, you would have seen that I am/have been a hostess. That means that I essentially manage the floor and ultimately receive the brunt of complaints and irrate rants from ignorant diners.

    All of the “full size” restaurants I’ve worked at, obviously the waiters work for their tips. Waiters are human and make mistakes. But when diners come in that have never worked at a restaurant before, they don’t understand what it’s like to take care of multiple tables during a weekend dinner rush (something I’m under the impression you also don’t understand). Waiters are running around to make sure that every person is happy and getting their food as soon as it is ready. You never made a mistake at the donut shop you worked at?

    I’m not really sure why you’re so angry nor do I understand why you’re obsessing about writing orders down. Some restaurants prefer you remember guests’ orders rather than write them down.

    FYI, the articles on Gimme This and That are based on personal opinions and life experiences. If you don’t like my opinion, don’t read it.

  5. Jessica Buzzeo

    J.M.B April 9, 2010 at 3:14 am

    Well, you sure do know something about time and effort. This may or may not be a recordbreaking complaint.

  6. Springs1

    Springs1 April 9, 2010 at 2:57 am

    J.M.B.
    “have you ever worked in a restaurant?????”

    Not a full size restaurant, a donut shop/diner. I worked there from 1998-2002 for about a little over 2yrs off and on. We served regular food items such as burgers, fries, chicken tenders, sandwiches(chicken, pork chop, bbq’d beef), biscuits, etc. It’s not the same, but it IS serving the public FOOD when they are hungry. I at least have experience with dealing with customers, the mean and nice ones, serving FOOD/DRINKS. I also made tips as well on top of my minimum wage.

    Just because someone hasn’t ever been a server doesn’t mean anything. I have learned LOTS more being a customer since I have met my husband in late 2000. My mom cooked when I lived at home at that time so I didn’t go out to eat that often. Now, it’s the total opposite, we go out to eat every single weekend just about, sometimes, 2-3 times a weekend, so we have been through MANY service issues. I SEE and NOTICE WHAT MY SERVER COULD HAVE DONE TO MAKE IT BETTER, WHICH SOME DIDN’T EVEN TRY!!

    There were at least 2 times or so where we were at little restaurants that we were the only customers at odd times, STILL the server’s messed up obvious errors. I am just tired of the lazy and uncaring ones that don’t VERIFY ANYTHING THEY BRING YOU!! THE TIP IS MOSTLY FOR GETTING THE ORDER OBVIOUSLY CORRECT IN GENERAL, because if you can’t do that, WHY should you get a good tip? This ISN’T A FAST FOOD RESTAURANT WHERE YOU AREN’T GETTING **PAID** FOR YOUR SERVICE!!

    Just bringing me anything and not caring about what it is does no good. If anything, it makes the server have more work bringing back the wrong item to the kitchen and then having to go back to bring the customer the correct item. WHY do that when you can get it obviously right the FIRST TIME around? It would be better for EVERYONE involved, including your pocket. Make the customer happy, if they are fair(which me and my husband are), we will make our servers happy with a nice tip.

    I saw a waiter once hand out entrées off a tray jack. I didn’t see him once when he was within site when he was handing out the plates of food to take his written order to make sure “THIS ONE IS FOR THIS TABLE, THIS ONE IS FOR THAT TABLE.” My husband was brought the completely wrong entrée. My husband ordered crawfish au gratin with a baked potato and the lazy ass, uncaring waiter that NEVER ONCE verified which entrée went with which table, put in front of my husband FRIED SHRIMP W/FRIES. Can you believe that? It wasn’t a mistake, it was “I don’t feel like REREADING THE WRITTEN ORDERS.” That is what it is, LAZINESS AND NOT BEING CARING ABOUT YOUR CUSTOMERS SO THEY CAN CARE ABOUT YOUR TIP!!

    I am SICK of the STUPIDS out there that can’t ***TRY THEIR BEST**** to BRING IT OUT CORRECTLY.

    Turns out, the waiter admitted he grabbed the wrong entrée from the kitchen. So, not only did he not verify the plates of food for our table and the other table’s food that he was handing out in front of us, but he also didn’t verify WTF he was bringing out from the kitchen. THAT is fast food service is what he gave us. I think that’s ashame that servers can’t LOOK at WTF they are bringing to you. Anyone would rather have their order right than wrong, so WHY not take an extra 20 seconds to 40 seconds to verify each plate? I would rather you fix it BEFORE you bring it to me than to waste my time bringing me the wrong thing. Hurry up, for what? This isn’t fast food, so taking not even an extra minute to make sure it is correct will be all worth it when tip time comes. It made that waiter look DUMB as a ROCK!! Seriously, you bring the completely wrong things, you look STUPID in only a party of 2 of all things. I can see this happening in a large party, but ONLY 2 people, NO, that should NEVER happen, yet, has happened at least one other time to us.

  7. Jessica Buzzeo

    J.M.B April 9, 2010 at 2:42 am

    Didn’t you say that in your last blog, spring?

  8. Springs1

    Springs1 April 9, 2010 at 2:36 am

    Smidge “The Boss”
    “, this was an attempt to focus our readers on your blog… which is uncool.”

    NO, this was an attempt to show how STUPID servers are that truly believe that their tip is supposed to be automatic instead of EARNED by not(((((VERIFYING)))))) ANYTHING THEY BRING YOU!!

    Their job is to verify EVERY SINGLE THING they can(not counting touching food of course). They can verify the food, the prices from the check and compare it to the menu, they can verify what drink they are bringing from the bar if it’s an obvious mistake, they can notice if they are bringing you the correct check, etc.

    I don’t care if anyone reads my blog. I am here to say that it is the SERVER’S JOB to have ***COMPARED*** the WRITTEN ORDERS WITH THE PLATES OF FOOD BEFORE BRINGING THEM OUT!!

    Make sure they have that side of ranch there. Make sure the salad doesn’t have salad dressing. Make sure if the person said they wanted onion rings instead of fries they will get them.

    All it takes is comparing a written order to the food.

    You can notice if dressing is on a salad or not. No one said to remember anything, NOBODY!! I wouldn’t EVER expect my server to “REMEMBER” what I said. I expect them to have written it down so when it comes out, they can make sure the kitchen staff made it correctly as far as things they can notice without touching anything to notice the mistake.

    They can notice salad dressing on top of a salad and none on the side or if there is some salad dressing on the side, but some on the salad, they can notice that as well.

    Nicole said: “But when your salad comes out with the dressing on it and possibly more on the side, it is not your waiter’s fault.”

    It shouldn’t come out like that. That is the point. The server should be comparing that written order with the salad, see the dressing on the salad and tell the kitchen staff to REDO it, NOT EVER, EVER, EVER ATTEMPT TO SERVE IT WRONG if you take the EFFORT to TRY at least. Nicole basically says she doesn’t try by claiming she can’t be expected to “REMEMBER” details about your order and she claims it’s not her fault that SHE brought it to the customer.

    That is so RETARDED!! How can you fault the kitchen staff when they NEVER BROUGHT ME THE SALAD WITH OBVIOUS SALAD DRESSING ON THE TOP OF IT? It’s not like you have physically TOUCH the salad to know it’s on there.

    Now if another server brought it out and my server put in the order correctly, NO it wouldn’t be my server’s fault, but it still counts against the tip, because the tip is for the *SERVICE* and anyone that BRINGS you things at your table is considered SOMEONE in your service. The tip is for service, not just one person in the service, but for SERVICE as a whole as far as whoever comes to the table.

    Nicole
    “isn’t their top priority”

    Their tip should be top priority, which that means making sure things are correct as far as what the server can notice without touching the food to notice the mistake. You have a choice, you can make the kitchen staff’s mistake initially be YOURS or you can get it fixed BEFORE it becomes a mistake at the customer’s table AFFECTING YOUR TIP!! You want to be lazy, don’t be a server by RUINING people’s outings. Go work some type of other job that doesn’t involve serving customers, because you are very lazy and uncaring.

  9. Smidge

    Smidge "The Boss" April 8, 2010 at 3:29 am

    Although we appreciate all comments, this was not a comment, this was an attempt to focus our readers on your blog… which is uncool.

  10. Jessica Buzzeo

    J.M.B April 8, 2010 at 3:22 am

    are you serious right now? sir… (i dont care if youre a ma’am)… sir… have you ever worked in a restaurant?????

  11. Springs1

    Springs1 April 8, 2010 at 2:38 am

    “Another common misconception is that the waiters have complete control over the food coming out of the kitchen. Chances are very good that when you requested to have the dressing on the side, they made note of that when sending it back to the kitchen. But when your salad comes out with the dressing on it and possibly more on the side, it is not your waiter’s fault. They are covering a number of tables and it simply isn’t their top priority to remember exactly how you wanted your food prepared after they put it in the system.”

    No one said anything about “REMEMBERING” anything.

    You WRITE IT DOWN. Then, when if you happen to bring it out(if it’s not another server), you have that WRITTEN ORDER YOU COMPARE THE FOOD TO FOR OBVIOUS MISTAKES!!

    You aren’t blind or need glasses, don’t act like it!!

    YOU are bringing it from the kitchen to the customer’s table, so it’s YOUR FAULT AND THAT IS 100% IN YOUR CONTROL TO GET IT FIXED *************BEFORE************ YOU BRING IT OUT WRONG!! YOU SOUND LAZY!!

    WHY do you think you have to “REMEMBER” anything?

    You write it down. Then, before you take it from the kitchen, you compare the written order to the food.

    Side salad w/no dressing, dressing on the side.

    http://img517.imageshack.us/img517/1599/img6081vm0.jpg

    You can CLEARLY see in this picture, the salad dressings are NOT ON THE SALAD to decide to SERVE it or not.

    Since it would be correct, you would take it out to the customer.

    http://media.rd.com/rd/images/rdc/slideshows/20-Secrets-Your-Waiter-Wont-Tell-You/salad-dressing-af.jpg

    This isn’t a side salad, but it proves my point that you can *SEE* with your EYES that salad dressing is on top the salad. If the customer asked for salad dressing “on the side” instead of on the salad, if you would serve that anyway, then that is YOUR FAULT 100% you decided to not COMPARE THE WRITTEN ORDER WITH THE FOOD!!

    “We want you to be happy”

    If that were so true, YOU would take CHARGE OF YOUR OWN TIP BY GETTING THE ORDERS CORRECTLY WHEN YOU CAN NOTICE SOMETHING OBVIOUSLY WRONG THAT YOU DON’T HAVE TO TOUCH THE FOOD TO NOTICE THE MISTAKE!! Make the customers happy by GETTING THEIR DAMN ORDERS RIGHT!! THAT IS WHAT WILL MAKE PEOPLE HAPPY AND NOT PISSED OFF!!

    “it simply isn’t their top priority to remember exactly how you wanted your food prepared after they put it in the system.”

    Then your tip won’t be a PRIORITY AT THE END YOU LAZY ASS, UNCARING BITCH!! We will treat YOUR TIP AS YOU HAVE TREATED OUR ORDERS LIKE YOU DON’T GIVE A SHIT!!

    You can notice if there is salad dressing on the side. I don’t expect anyone, even if I were a server, there’s no WAY POSSIBLE I could remember orders by memory alone. I expect you to TAKE SOME **********EFFORT************* to make sure it’s things are obviously correct BEFORE you bring them to me. THAT IS WHY YOU GET A TIP!! THIS IS MCDONALD”S WHERE YOU HAND ANYTHING TO THE CUSTOMER!! YOU ARE MAKING TIPS FOR A REASON!! It’s not just because you brought something to my table. It’s because you got it RIGHT to my table as far as what you can control, which THAT IS something you can control.

    Read my blog. You are an UNOBSERVANT SERVER!! You are TOO LAZY ASS TO PROBABLY EVEN WRITE THINGS DOWN.

    Writing it down is only the FIRST step. COMPARE THE WRITTEN ORDER TO THE FINAL RESULT IS WHAT IS YOUR JOB!! YOU ARE MAKING A TIP!! It is YOUR JOB TO MAKE SURE THAT SALAD DRESSING IS NOT ON THE SALAD.

    IT IS NOT THE CUSTOMER’S JOB TO CORRECT YOU ON SOMETHING OBVIOUS LIKE THAT.

    I have ordered as one of my side dishes out of 2 of them a baked potato, the stupid waiter brings out mac n’ chese. Think about how you can COMPARE the WRITTEN ORDERS TO THE FOOD!!

    NOTHING IS ABOUT “REMEMBERING”, it’s all about doing COMPARISONS FROM THE WRITTEN ORDERS TO THE FOOD. You can do that. I don’t expect you to remember that I asked for my salad dressing on the side. I expect you to do some comparing to the plate of food with the written order.

    WHY have you in the picture if you are not going to care what is going to come out as far as obvious mistakes are concerned that you don’t have to TOUCH the food to notice the mistakes? WHY don’t customers just go get their own food, because you aren’t helping anything. You are only DELAYING things by wasting time BRINGING out things obviously wrong and not checking over anything.

    If you checked over the written order with the final result for obvious mistakes, you wouldn’t mention “REMEMBERING”, now would you nor would you say you aren’t putting it as a priority.

    You deserve a bad tip for being LAZY AND UNCARING!!

    YOU ARE 100% RESPONSIBLE FOR WHAT YOU BRING TO THE CUSTOMER IF YOU TOOK THEIR ORDER FOR OBVIOUS MISTAKES THAT YOU DON’T HAVE TO TOUCH THE FOOD TO NOTICE THE MISTAKES!!!

    “Diners get pissy and annoyed when something they ordered comes out wrong, rightfully so.”

    Shouldn’t they be mad? They are PAYING for the service. You bring out DUH mistakes, WTF do you expect? A gold medal? If the customer can notice a mistake without TOUCHING anything within 2-5 seconds, WHY COULDN’T YOU IF YOU TOOK THE DAMN ORDER? You hopefully wrote it down, so there’s NO REASON IN THIS WORLD you couldn’t have noticed the mistake yourself if it’s something you didn’t have to touch to notice the mistake.

    “BUT don’t yell at your waiter,”

    OF COURSE DON’T EVER YELL!! Be nice, but we also want an apology since you brought it out obviously wrong with salad dressing all on the salad.

    In other words, don’t expect just US to be nice, we want YOU to be apologetic as well since it was YOUR MISTAKE for the act of BRINGING IT OUT OBVIOUSLY WRONG!!

    “because they didn’t make your food.”

    Some restaurants they do. At Red Lobster, the servers MAKE the side salads. The manager told me this himself. At some other restaurants, they make the desserts I have been told by servers as well.

    Just because you don’t make the food doesn’t have ANYTHING at ALL to do with DUH MISTAKES!!

    A waitress forgot my potato salad(my side dish) once, turns out it wasn’t even on the bill. So she didn’t even ring it up correctly, but she also didn’t verify what she wrote down, because she DID WRITE down potato salad, I SAW HER. SHE FORGOT THE POTATO SALAD FROM THE KITCHEN TO THE TABLE. She could have CAUGHT her mistake before it got to the table.

    You may not make the food, but you can notice OBVIOUS things wrong with the food, you sure can!!

    http://www.jenzcorner.com/gallery/chilis.jpg

    I can notice many of things on those plates. If you wrote down the order, you can verify the order with the plate of food.

    If another server brings out the order, you could have brought out the condiments BEFORE the food was ready to avoid them being forgotten since YOU are the person making the tip, NOT THEM, so they shouldn’t care if it’s correct or not since they aren’t getting any money from bringing your table’s food out.

    “it simply isn’t their top priority to remember exactly how you wanted your food prepared after they put it in the system.”

    That’s your problem. You think that after you put the order in, that’s it, NO, the FINAL RESULT has to be OBVIOUSLY CORRECT. You did write it down hopefully. It’s YOUR TIP on the line and TIRED FEET(wasting time bringing out wrong things), you decide to be RESPONSIBLE for WHAT YOU SERVE PEOPLE as far as obvious mistakes go.

    BEFORE you bring out the food, you take your WRITTEN ORDERS and compare them to the plates of food BEFORE you take it to the customers. You can find the mistakes and correct them BEFORE you even go to the customer for obvious things that are wrong such as dressing not on the side, wrong food and missing items that aren’t covered up by anything.

    WHY do you think you make a tip?

    Your tip is not a priority if you don’t make OUR ORDERS getting to us as correctly as you possibly can notice without touching the food!!

    WHY should we leave you 20% plus for bringing out obvious mistakes, because you were TOO LAZY ASS AND VERY UNCARING to CHECK OVER WTF YOU WERE BRINGING OUT? You don’t care, WTF SHOULD WE CARE AS MUCH ABOUT YOUR TIP? You want people to care, CARE ABOUT THEIR ORDERS BEING RIGHT!! That should be TOP PRIORITY!!!!

  12. Anonymous April 8, 2010 at 2:34 am

    People should be forced to read this.

  13. Diane

    Diane April 6, 2010 at 11:56 pm

    It is amazing to me that people act as thought there is no one on earth but them in the restaurant

  14. Jessica Buzzeo

    J.M.B April 6, 2010 at 11:08 pm

    It never ceases to astound me how rude people can be to waitstaff. The best people to serve are servers. Ever notice how the doctors and lawyers never tip as well as a fellow waiter?